CLIENTS
HOTEL MYSTERY VISITS devises and runs projects on behalf of hotels, resorts, bungalowparks, health spas, golf courses, theme parks and sport venues. Within these facilities we assess restaurant, bars and other catering industry. We attend and monitor public events from festival and concert venues to symposiums, trade fairs and event centers. Our Mystery Guest Executives also examine sport events such as football matches, atletic games and sport stadiums in general.
Most of our clients are hotel and leisure companies from The Netherlands, Turkey, Egypt, United Arab Emirates, Spain, Greece, Hungary, United Kingdom, Belgium and Germany. Upon request we can provide our services in other countries where your business is situated.
Feel free to contact us for more information.
Hotel Mystery Visits elevated our service to an excellent level. Our guests are more satisfied and we offer a higher quality of service on all levels. The Hotel Mystery Visit consultant improved our employees' add and cross selling skills, which generated more revenue within the hotels.”
Jeffrey van Dijk, Managing Director Hotel Group
The trainers and video marketing experts of Hotel Mystery Visits did an exccellent job promoting our hotel. We experience an increase in our young adults target group. For us, they are the future of our resorts' business.
Emre Yilmas, General Manager
The food & beverages team got a true insight in the guest experience. To us it is crucial that our staff takes care of the needs and perceptions of our guests. Good service and presentation makes people happy and happy people come back to our hotel and tell their friends and family. Hotel Mystery Visits' asessments and training gave us the oppertunity to reach the core motivation of our staff and this reflects to our guests.
Helena Zacharioudakis, F&B Manager